These terms set out the rules that apply when you open and use an 89bad account — covering everything from how your wallet connects to how we handle your activity across sports, casino and instant game sections. Access to and use of this platform depends on your local law and eligible region, so read through each section before you start.
Account eligibility rules
bKash, Nagad & Rocket wallet use
Jurisdiction-dependent access
Your rights and our obligations
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account on 89bad, you confirm that you have read and accepted these terms in full. They apply to every part of the platform you access — the sportsbook, live casino tables, slot rooms and crash game sections — and govern how your account balance moves between each area. Transactions processed through bKash, Nagad, Rocket or direct Bank Transfer are each subject to the rules in the Transactions section below, and any dispute about a wallet movement starts with the records held in your account history. We reserve the right to update these terms when operational or regulatory requirements change. When we do, we will display a notice inside your account before the change takes effect. Continuing to use the platform after the effective date means you accept the revised terms. If you disagree, the correct step is to close your account and withdraw any remaining balance through your connected payment method — bKash, Nagad or Bank Transfer — before the change takes effect. Access to specific features may vary by region, and availability always depends on your local law and the eligible regions we serve at the time.
bKash
Nagad
Rocket
Bank Transfer
Account history records
POLICY SCOPE
What These Terms Cover and What They Do Not
Not every interaction on the platform falls under the same set of rules. This section outlines the four areas these terms directly address and where responsibility sits outside our policy boundary.
Account Access
Login credentials, session activity and account-level permissions are fully within scope. We set the rules for how you authenticate, what actions require verification and when an account may be restricted or reviewed under these terms.
Transactions
All deposits and withdrawals processed through bKash, Nagad, Rocket or Bank Transfer are covered. The terms define how wallet records are maintained, what counts as a completed transaction and what steps apply when a payment is disputed.
Site Content
Game content, odds, market availability and promotional notices displayed inside the platform are within our scope. We do not warrant that content is available in every region, and availability depends on local law and eligible regions at the time of access.
Third-Party Services
Payment processors, game studios and network providers operate under their own terms. We are not responsible for outages, delays or policy decisions made by those third parties, though we will act as your first contact point when you raise an issue.
YOUR CHOICES
Practical Actions You Can Take Under These Terms
These terms are not only a list of rules we set — they also define what you can do and what you can ask us to do. Your account history tab holds a full log of every deposit, withdrawal and game round recorded under your login; you can review that record at any time without contacting support. If any personal detail on your account — name, phone number, linked payment method — is out of date, the account settings page lets you submit a correction request directly. For questions about a specific wallet movement involving bKash, Nagad or Rocket, the transaction reference shown in your history is the fastest way to open a clear, traceable conversation with our team. We aim to acknowledge account-related queries through the published contact routes, and we treat each request in the order it arrives.
Review Your Records
Open the account history section after logging in to see every transaction and game round linked to your session. No additional step is required — the record is there for you to check whenever you need it.
Correct Your Details
If your registered name, contact number or linked wallet address has changed, submit an update through account settings. We will confirm once the change is applied and note it in your account record.
Raise a Transaction Query
Locate the transaction reference in your history and include it when you contact support. This applies whether the movement was through bKash, Nagad, Rocket or Bank Transfer — a reference keeps the process straightforward.
Request Account Support
Use any of the published contact routes listed in the Support section of this page. We do not require you to use a specific channel, but including your account ID and the relevant transaction reference speeds up the process.
CONTACT ROUTES
Reaching Us About These Terms
If any clause in these terms is unclear, or if you need to raise a question about how a rule applies to your account, use the contact routes published on the platform. We handle terms-related queries through the same channels as general account support.
Live Chat
Open the chat widget from any page while logged in. Include your account ID and a short description of the terms question you need answered. This is the fastest route for account-specific queries.
Email Support
Send a message through the contact form or the published support email address. For transaction disputes, include the bKash, Nagad or Rocket reference from your account history so we can locate the record quickly.
Account Help Centre
The help section inside your account lists common terms questions with published responses. Start there for standard queries about scope, wallet rules and account closure before escalating to a live channel.
HOW WE HANDLE THIS
Data, Security and Policy Handling Inside 89bad
Transparency about how we manage your account data and apply these terms is part of how we operate. Below are the four areas where our approach is most relevant to what you have agreed to.
Account Security
Your login credentials are stored using standard security practices. We do not display your full password in any account screen. If you believe your account has been accessed without your authorisation, use the published contact route to request an immediate review.
Data Retention
We retain account and transaction records for as long as required by our operational obligations and the applicable rules of the regions we serve. You can request a summary of your data through the account help centre at any time.
Cookie and Session Use
We use session cookies to keep you logged in and to remember preferences between visits. A cookie notice is displayed on your first visit. You can adjust browser-level cookie settings, though some account functions depend on session cookies remaining active.
Policy Change Notification
When terms change, a notice appears inside your account before the new version takes effect. The effective date is shown in the notice. Requests to clarify what changed can be directed to email support or live chat using the routes above.
TERMS QUESTIONS
Common Questions About These Terms
These are the questions we hear most often about how the terms work in practice. If yours is not listed here, open a chat or send a message through the published contact routes.
Do these terms apply if I access 89bad from my mobile browser?
Yes. Whether you access the platform through a mobile browser or a desktop session, the same terms apply to your account. Your device type does not change your rights or obligations, and your account history records activity from all sessions under one login.
What happens to my account if the terms are updated and I do not agree?
If you do not accept revised terms, close your account before the effective date shown in the notification. Withdraw your balance through your connected method — bKash, Nagad, Rocket or Bank Transfer — and contact support to confirm account closure. Continuing to use the platform after that date means you have accepted the update.
How do I know which version of the terms currently applies to my account?
The version displayed on this page is the current one. When we update the terms, a notice with the effective date appears inside your account. If you are uncertain which version was in effect on a specific date, contact support with the date in question and we will clarify.
Can I raise a dispute about a bKash or Nagad transaction under these terms?
Yes. Locate the transaction reference in your account history and contact us through live chat or email. Include the reference number and the payment method — bKash, Nagad, Rocket or Bank Transfer — so we can pull the correct record. We handle disputes in the order they are received.
Are there parts of the platform not covered by these terms?
Third-party services — such as the payment processors behind bKash and Nagad, and game content studios — operate under their own separate terms. We are not liable for decisions or interruptions on their side, but we remain your first point of contact when something goes wrong with your account.
Does access to 89bad depend on where I am located?
Yes. Access to the platform and its features depends on your local law and the eligible regions we serve at the time of your visit. We do not make representations about legal status in any specific jurisdiction — it is your responsibility to confirm that accessing the platform is permitted under the laws that apply to you.
Mobile / Sports