89bad Privacy Policy: How We Handle Your Information
89bad collects only what it needs to run your account, process transactions through bKash, Nagad, and Bank Transfer, and keep your session secure. This policy sets out exactly what we collect, why we hold it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
Account data handled securely
bKash, Nagad, Bank Transfer context
Your rights clearly stated
Region-dependent access noted
POLICY SCOPE DETAIL
What This Privacy Policy Covers and Why
When you open an account with us, we collect the registration details you submit — name, email address, contact number, and the payment method you choose, whether that is bKash, Nagad, or Bank Transfer. We also record session activity such as pages visited, game categories opened, and device type, because that information helps us keep the account functional and flag anything unusual on your behalf. Financial transaction records linked to your account wallet are retained in line with our operational obligations; we do not share those records with third parties for marketing purposes. Cookies placed during your visit help the site remember your preferences across sessions — you can manage cookie permissions through your browser settings at any time. We do not sell personal data. Any third-party service connected to this platform, such as a game studio or payment processor, operates under its own privacy terms, which we link to or reference where relevant. If you have questions about any specific data point we hold on your account, the contact routes in the support section of this policy are the right place to start. Access to this platform and how local data law applies to you depends on your local law and eligible regions.
bKash transaction records
Deposits and withdrawals processed via bKash are logged to your account wallet history. These records are kept for operational and verification purposes and are accessible from your signed-in account page.
Nagad payment data
When you use Nagad to fund or withdraw from your account, the transaction reference and amount are stored against your account record. We use this only to manage your wallet and resolve any disputes you raise.
Bank Transfer records
Bank Transfer transactions are documented with the reference details you provide at the time. These stay within your account history and are not shared with advertising or analytics partners.
INSIDE AND OUTSIDE
Where This Policy Applies Across Your Account
Not every part of your 89bad experience falls under this single document. Understanding what is covered here and what sits under separate terms helps you know where to look when a question comes up. The four areas below draw that line clearly, so you are not left guessing which policy governs which part of your account activity.
Account access and login
Registration details, login credentials, and session tokens fall fully within this policy. We govern how that data is stored, how long it is kept, and under what conditions it can be updated or removed on your request.
Transactions and wallet activity
Your deposit and withdrawal records — including bKash, Nagad, and Bank Transfer entries — are covered here for data-handling purposes. The financial terms themselves sit within the platform's separate terms and conditions document.
Site content and game categories
The games, odds, and content we display are not personal data, so they sit outside this policy's scope. How we present sports markets or casino categories is a product decision, not a data-handling matter.
Third-party services
Payment processors, game studios, and any external link you follow from this site operate under their own privacy terms. We are not responsible for how those third parties handle data once you leave our platform environment.
ACTIONS YOU CAN TAKE
Your Practical Choices Under This Policy
You have concrete actions available to you at any point while your account is active. To review the personal data we hold, sign in and check the account settings area — your registered contact details, payment method history, and session preferences are visible there. If any detail is wrong, the account settings page includes fields you can edit directly; for anything that cannot be changed from the front end, contact our support team using the routes listed in the support section of this policy and we will correct the record. You can also ask us to explain why we hold a specific piece of data or how long our retention period runs for that category. If you want to close your account and request that we remove your personal data, submit that request through the support contact route and we will confirm the steps involved. Note that some records linked to financial transactions may need to be retained for a period consistent with our operational obligations before full deletion is possible. Every request you raise is treated as a formal data query and handled accordingly.
Review your records
Sign in, open account settings, and check your registered details, wallet history, and session data from the dashboard. What is visible there reflects what we currently hold for your account.
Correct account details
Edit name, contact, or email fields directly in account settings. If a field is locked, reach out via the support route below and we will update it after verifying your identity through the steps shown on screen.
Raise a data question
If you want to know specifically why we hold a piece of data or how long we keep it, contact us through the published support route. We will respond with the relevant retention category and the reason it applies.
Request account closure
Submit a closure and data-removal request through support. Transaction records tied to financial obligations may be retained for a defined period before full deletion, and we will explain that timeline when we confirm your request.
REACH OUR TEAM
How to Contact Us About This Policy
If any part of this policy raises a question you cannot resolve through your account settings, use the contact routes below. We do not publish support hours we cannot verify, so check the contact page on the site for current availability details. Each route is for policy and data questions specifically — for account login or payment issues, the same support team handles those through the same channels.
Live chat support
Open the chat widget from any page on 89bad to reach support directly. Use this route for urgent data questions, account corrections, or to start a closure request. Availability is shown on the widget itself.
Email contact
Send your data query or policy question to the email address published on the contact page of 89bad. Include your registered account email so we can locate your record and respond to the right address.
Account support centre
The help section inside your signed-in account lists published support routes and links to the relevant policy documents. This is the right starting point if you want to read the full terms before reaching out directly.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
Keeping your account data handled correctly is not a footnote — it is part of how the platform stays functional and trustworthy. Here is how each area of data handling works in practice, from cookies through to retention and who can request changes.
Cookies and session preferences
We use cookies to keep your session active, remember display preferences, and measure how pages are used in aggregate. You can adjust or clear cookie permissions through your browser settings at any point without losing your account access.
Account security measures
Login credentials are stored in encrypted form. We do not log your raw password anywhere in our system. If you suspect unauthorised access, use the account settings page to change your password immediately and then contact support to flag the incident.
Data retention periods
We keep active account data for as long as your account remains open. When an account is closed, most personal data is removed within the period stated in our data-removal response. Transaction records linked to bKash, Nagad, or Bank Transfer may be held longer under our operational obligations.
Requesting policy changes
If you want to update how we use your data, request a data export, or ask a question not covered here, contact us via the routes in the support section above. We treat every such request as a formal query and confirm receipt before acting.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
The questions below cover the most common things people want to know about how 89bad handles personal data, what rights you have, and how to act on those rights from your account.
What personal data does 89bad collect when I register?
We collect your name, email address, contact number, and the payment method you register — such as bKash or Nagad. We also record basic session data like your device type and pages visited, which we use only to keep your account working correctly.
How does 89bad use my bKash or Nagad transaction data?
Transaction records linked to bKash, Nagad, or Bank Transfer are stored in your account wallet history. We use them to process your deposits and withdrawals, resolve any payment disputes you raise, and meet our operational record-keeping obligations. We do not share them with advertisers.
Can I see all the data 89bad holds about my account?
Yes. Sign in and open your account settings page to view your registered details, wallet history, and preference data. If you want a full breakdown of every data category we hold, contact us via the support routes listed in this policy and we will provide it.
How do I correct an error in my personal details?
Most fields — email, contact number, display preferences — can be edited directly from the account settings page. If a field is locked, contact our support team through live chat or email with your registered account email, and we will update the record after confirming your identity.
Does 89bad share my data with game studios or third parties?
Game studios and payment processors connected to this platform handle only the data needed to run the specific service they provide. They operate under their own privacy terms. We do not sell your data or share it with third parties for marketing or advertising purposes.
How do I close my account and request data removal?
Submit a closure and data-removal request through our live chat or email support route. We will confirm the steps and timeline. Some transaction records may be retained for a period consistent with our operational obligations before full deletion is completed, and we will tell you exactly how long.
Does this privacy policy apply everywhere, or only in certain regions?
This policy governs how we handle data for accounts opened through 89bad. Access to the platform and how your local data protection law interacts with this policy depends on your local law and eligible regions. Check with your local authority if you have jurisdiction-specific questions.